Welcome, Neighbors of
The Pinery
AC Repair in The Pinery, CO
The Pinery is wooded and spread out, and homes that size often run two separate systems instead of one. So when half the house goes warm and the other half is perfectly comfortable, that is a clue rather than a mystery. Family owned, licensed and insured, since 2009.
5-star rated · Local & Family-owned since 2009
Licensed & Insured
Family Owned
NATE Certified
EPA Certified
BBB Accredited
Serving Denver Metro
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MoJo Home Services
Out in your neighborhood · Denver Metro
Air Conditioning Repair in The Pinery
In a lot of Pinery homes the cooling is not one system but two, each with its own air handler, its own condenser and its own thermostat. That changes the first move on a service call: before anything gets measured, we establish which system failed, because the working one hides the failure and the failed one is often not the one the complaint describes. MoJo Home Services covers this community of 10,517 at 6,247 feet. Call 720-807-4050.
Does my Pinery home have two systems or one zoned system?
Count the outdoor units and the furnaces. Two condensers outside and two air handlers inside means two independent systems, each with its own refrigerant circuit, filter and thermostat. One condenser, one air handler and two thermostats means a zoned system: a single piece of equipment with motorised dampers in the ducts and a control panel deciding which zone gets the air. The symptoms overlap almost completely, and the repairs have nothing in common. A stuck zone damper and a dead second compressor both read as one floor not cooling.
How do we find which of the two systems failed?
Call each thermostat for cooling separately and watch what responds. The matching condenser should start within a minute or so, its suction line should turn cold and sweat, and the corresponding registers should deliver air noticeably cooler than the room. Whichever pairing breaks that chain is the system to open up. From there the standard readings apply to that circuit alone: static pressure, delivered airflow, temperature drop, superheat and subcooling, condenser approach and capacitor values.
Why do two systems in one house age at different rates?
Because they carry different loads. The system serving upper floors runs far more hours during cooling season, since heat collects upstairs and solar gain lands on the roof, while the lower system does comparatively little in July and more of the work in January. Run hours are what consume compressors, capacitors, contactors and fan bearings. So the two systems in a Pinery house rarely fail together, and after a decade they are often at very different points in their service lives even though they were installed on the same day.
What does 6,247 feet do to both systems?
It applies the same correction twice. Air here is about 17.0% less dense than at sea level, so each coil needs roughly 482 CFM per ton rather than the tabulated 400. A two-ton upstairs system needs close to 964 CFM, and a three-ton downstairs system close to 1,446. Gas equipment separately derates 17.0% at this elevation under the NFPA 54 convention. The Pinery sits 16 feet below Ponderosa East, which makes these two communities the highest ground in our service area and the tightest airflow margins we work with.
What happens when only one of two systems gets replaced?
The house ends up running two refrigerant generations at once. A condenser replaced in recent years arrives with a different refrigerant from the original equipment, so the two circuits need different gauges, different recovery handling and different replacement components, and nothing may be topped from one into the other. Filter sizes often differ too. None of that is a problem, but it does mean any technician working the house needs to read both nameplates rather than assume the second system matches the first.
Can one thermostat be replaced without touching the other?
Yes, provided the replacement matches the equipment it controls rather than the one across the hall. Two systems in the same house are frequently different ages, and a thermostat that suits a single-stage condenser will mishandle a two-stage one. Where the house is zoned rather than dual-system, the thermostats answer to a control panel and have to be compatible with it. Matching the control to the equipment is a five-minute check that prevents a comfort complaint being misdiagnosed as a mechanical fault.
Do two systems mean two filters?
Yes, and they are often different sizes in different places, which is how one of them ends up neglected. The air handler doing the summer work loads its filter far faster than the one that mostly runs in winter, so a single change schedule for both leaves one restricted for months. At 482 CFM per ton there is very little static pressure margin to give away in The Pinery, and a filter left in past its useful life will drop coil temperature, narrow the temperature drop across the coil and eventually frost the suction line. Both filter locations get recorded on the first visit.
Douglas County neighbours
We run the same routes to Ponderosa East just above us, Parker down at 5,869 feet, and Stonegate beyond it.
Same crews, neighbouring towns
Nearby and on the same schedule: AC repair in Parker, AC repair in Stonegate, AC repair in Ponderosa East.
Heating and cooling fail for different reasons in the same house — see furnace repair in The Pinery.
More on the service itself: AC repair.

The Pinery
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The $39 diagnostic service is a professional troubleshooting visit performed by a certified MoJo technician to identify the root cause of an HVAC issue.
Frequently Asked Questions
Why does only one floor of my Pinery home cool?
Either one of two independent systems has failed, or a zone damper on a single system is stuck. Two condensers outside means two systems, and each must be tested from its own thermostat. One condenser with two thermostats means zoning, where the fault is usually a damper motor or the control panel. The symptoms are identical from inside the house.
How much airflow does an air conditioner need in The Pinery?
Roughly 482 CFM per ton, because air at 6,247 feet is about 17.0% less dense than at sea level. A two-ton system needs close to 964 CFM and a three-ton system close to 1,446 CFM, against the 400 CFM per ton assumed in most reference tables. In a house with two systems, each circuit has to meet that requirement independently.
Why did one of my two air conditioners fail years before the other?
Run hours. The system serving the upper floors works far harder through cooling season because heat rises and the roof takes the solar load, while the lower system does more of its work in winter. Compressors, capacitors and fan motors wear by hours of operation, so two units installed the same day in a Pinery home commonly reach end of life years apart.
Is The Pinery the highest place you service?
Second highest. The Pinery sits at 6,247 feet and Ponderosa East at 6,263, a 16-foot difference. Both carry a 17% gas derate and both need close to 482 CFM per ton on the cooling side, the tightest airflow margins in our service area. Parker, 378 feet lower, needs about 477 CFM per ton by comparison.
Can I replace just one of my two systems?
Yes, and many Pinery homes do exactly that as the harder-working unit wears out first. Be aware the new system will hold a different refrigerant from the original, so the two circuits need different components and handling and cannot be topped from one another. Both nameplates should be recorded, since the house is then running two distinct systems.
MoJo Home Services
A note for our neighbors
The Pinery has households that have watched plenty of companies pass through over the years, and the ones they keep recommending are the ones who answered the phone the second time. We would like to stay in that group, and we are grateful whenever an AC repair here leads to another name being passed on.

On the job
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The Pinery
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